luke97 Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and luke97 ("luke97", "we", "us", "the Company") governing your use of the luke97 website located at https://luke97.vip and all associated services, games, betting facilities, promotions, and account features (collectively, the "Platform").

By accessing or using the Platform in any capacity — including browsing, registering an account, making a deposit, placing a wager, or claiming a promotion — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease use of the Platform.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gaming Policy, both of which form an integral part of the agreement between you and luke97.

To register and maintain an account on luke97, you must satisfy all of the following eligibility criteria at all times:

• You are at least 21 years of age at the time of registration and remain so throughout your use of the Platform.
• You are a natural person (not a corporation, trust, or other legal entity) registering on your own behalf.
• You are not accessing the Platform from a jurisdiction in which online gambling is explicitly prohibited by law.
• You are not a current or former employee, director, officer, agent, or consultant of luke97, nor an immediate family member of any such person.
• You have not previously had a luke97 account closed, suspended, or terminated for cause.
• You are not registered on any self-exclusion list maintained by luke97 or any regulatory body to which luke97 is subject.

During registration, you agree to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and contact number. Providing false or misleading registration information is a material breach of these Terms and may result in immediate account closure and forfeiture of any balance.

Each player may maintain only one (1) active account on the luke97 Platform at any given time. The existence of multiple accounts attributable to the same individual — whether identified by name, address, device, IP address, payment method, or any other identifying factor — constitutes a violation of these Terms.

You are solely responsible for:

• Maintaining the confidentiality of your username, password, and any two-factor authentication credentials.
• All activity that occurs under your account, whether or not such activity was authorised by you.
• Ensuring your account details remain accurate and up to date. Changes to your registered name, date of birth, or country of residence must be reported to support and are subject to re-verification.
• Logging out of your account when using shared or public devices.

luke97 will never ask you to disclose your password via email, chat, or telephone. If you receive any such request purportedly from luke97, treat it as fraudulent and contact our support team immediately at [email protected].

luke97 reserves the right to suspend or close any account that is found to be inactive for a continuous period of twelve (12) months. Prior to any such action, luke97 will make reasonable efforts to notify the account holder using the registered email address on file. Any remaining balance in a dormant account will be handled in accordance with applicable regulatory requirements.

luke97 accepts deposits in Pakistani Rupees (PKR) via the following payment methods: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, and Meezan Bank transfer. Minimum and maximum deposit limits per transaction are displayed within the cashier section of your account and are subject to change at luke97's discretion.

All deposits must originate from a payment account or instrument registered in your own name. Depositing funds on behalf of another player, or receiving deposits from third parties into your account, is strictly prohibited and may constitute grounds for account closure.

luke97 does not charge internal processing fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction charges, which are outside luke97's control. You are advised to review the fee schedules of your chosen payment provider before initiating transactions.

luke97 reserves the right to carry out enhanced due diligence checks on any withdrawal request, including requests for source-of-funds documentation, particularly where the withdrawal amount is significant or where account activity patterns are unusual. Withdrawals may be delayed or withheld pending satisfactory completion of such checks.

luke97 offers various promotional bonuses including welcome bonuses, deposit match bonuses, free spins, cashback offers, and loyalty rewards. Each promotion is subject to specific terms published at the time of the offer, including but not limited to:

• Wagering Requirements: The number of times the bonus amount (or bonus plus deposit amount, as specified) must be wagered before any withdrawal can be made from the bonus balance or associated winnings.
• Eligible Games: Not all games contribute equally to wagering requirements. Contribution percentages for each game category are specified in the individual promotion terms.
• Time Limits: Bonuses must be claimed and wagering requirements completed within the validity period stated in the offer. Expired bonuses are forfeited without compensation.
• Maximum Withdrawal: Certain promotions impose a cap on the maximum amount that may be withdrawn from winnings generated using bonus funds.

luke97 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. In the event of any discrepancy between a promotional communication and these Terms, these Terms shall prevail unless the promotion-specific terms explicitly state otherwise.

All casino games offered on the luke97 Platform — including slots, live dealer games, RNG table games, crash games, and card games — are governed by the specific rules displayed within each game interface. In the event of any conflict between in-game rules and these Terms, the in-game rules apply to the specific gameplay mechanics, while these Terms govern all account-level and financial matters.

luke97 uses certified Random Number Generator (RNG) technology for all non-live games. Game outcomes are independently audited to ensure statistical fairness and compliance with stated Return to Player (RTP) percentages. Published RTP figures represent long-term statistical averages and do not guarantee individual session outcomes.

In the event of a game malfunction, disconnection, or technical fault during an active game session, the round may be voided and the stake returned to your account balance. luke97 is not liable for losses incurred as a result of connectivity issues on the player's side. Players are advised to maintain a stable internet connection before commencing gameplay, particularly during live dealer sessions.

The luke97 sportsbook covers cricket (including PSL, international series, and domestic tournaments), football, UFC, kabaddi, and other sporting events. Betting markets, odds, and available bet types are subject to change at luke97's discretion and may be suspended or removed at any time without notice.

• Bets are settled in accordance with the official result declared by the relevant governing body for each sport.
• In-play bets are accepted subject to the prevailing live odds and may be refused or accepted at reduced stakes at luke97's discretion.
• Where an event is abandoned, postponed, or declared void, bets will be settled in accordance with the specific sport's settlement rules published in the sportsbook help section.
• luke97 reserves the right to void any bet placed on an event where the result was known to the bettor at the time of placement.
• Maximum payout limits per event and per market apply and are detailed within the sportsbook terms specific to each sport.

The following conduct is expressly prohibited on the luke97 Platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and where appropriate, referral to relevant law enforcement authorities:

• Registering under a false identity or providing fraudulent identification documents during KYC verification.
• Using the Platform to launder money or process the proceeds of criminal activity.
• Using any software, bot, script, algorithm, or automated tool to interact with the Platform in a manner not intended for human players.
• Exploiting software bugs, errors, or vulnerabilities for financial gain. Any such gains must be reported to support and will be reversed if confirmed.
• Colluding with other players in any poker, live table, or other competitive game environment.
• Engaging in match-fixing, insider betting, or any form of corrupt activity in connection with sporting events covered by the luke97 sportsbook.
• Charging back deposits via your payment provider after those funds have been wagered on the Platform.
• Using the Platform for any purpose other than genuine personal entertainment.

All content on the luke97 Platform — including but not limited to the luke97 brand name, logo, website design, software, game interfaces, text, graphics, images, audio, and video content — is the exclusive intellectual property of luke97 or its licensed content providers and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal entertainment. This licence does not permit you to:

• Copy, reproduce, distribute, or publish any Platform content without prior written consent from luke97.
• Reverse-engineer, decompile, or disassemble any software forming part of the Platform.
• Use the luke97 name, logo, or branding in any context without express written authorisation.
• Frame or mirror any part of the Platform on any external website or application.

luke97 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

luke97 will not sell your personal data to third parties for marketing purposes. Data may be shared with regulatory authorities, payment processors, fraud prevention services, and identity verification providers where necessary to comply with legal obligations or to protect the integrity of the Platform.

To the fullest extent permitted by applicable law, luke97 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

luke97's total aggregate liability to you for any cause of action arising out of or related to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your account during the thirty (30) days immediately preceding the event giving rise to the claim.

luke97 is committed to promoting responsible gaming and takes its duty of care to players seriously. The Platform is intended for entertainment purposes only and should never be used as a source of income or a means to resolve financial difficulties.

luke97 provides the following responsible gaming tools, all accessible directly from your account dashboard:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Session Time Reminders: Receive automated notifications after a specified duration of continuous play.
• Cooling-Off Periods: Temporarily suspend access to your account for a period of your choosing.
• Self-Exclusion: Permanently exclude yourself from the Platform. Self-exclusion requests are irreversible for the duration of the exclusion period and will be upheld without exception.

If you are concerned about your gaming behaviour, we encourage you to review our dedicated Responsible Gaming page for further guidance and resources.

luke97 reserves the right to suspend, restrict, or permanently close your account at any time, with or without notice, for any of the following reasons:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within the timeframe requested.
• Suspected fraudulent activity, money laundering, or any other illegal conduct.
• Account inactivity for a continuous period of twelve (12) months.
• A regulatory requirement or instruction from a competent authority.

Upon termination for cause, any bonus balances and associated winnings may be forfeited. Real-money balances not subject to ongoing investigation or dispute will be returned to the player via their registered payment method following the completion of any applicable verification and review process.

You may close your account voluntarily at any time by contacting support at [email protected]. Voluntary closure requests are processed within five (5) business days. Any remaining balance will be disbursed to your registered withdrawal method following KYC verification.

luke97 reserves the right to modify these Terms at any time. Where changes are material — meaning they significantly affect your rights or obligations — luke97 will provide reasonable notice by posting a prominent notification on the Platform and, where practicable, sending an email to your registered address.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 13.

The date of the most recent revision is displayed at the top of this page. We recommend reviewing these Terms periodically to remain informed of any changes.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of the jurisdiction in which luke97 holds its gaming licence.

In the event of a dispute between you and luke97, you agree to first attempt to resolve the matter informally by contacting our support team at [email protected]. luke97 will make reasonable efforts to resolve complaints within ten (10) business days of receipt.

If a dispute cannot be resolved through informal negotiation, it shall be referred to binding arbitration in accordance with the rules of the arbitral institution specified by luke97's licensing authority. The decision of the arbitrator shall be final and binding on both parties.

If you have questions, concerns, or complaints relating to these Terms & Conditions, or wish to exercise any right provided under these Terms, please contact the luke97 support team using the details below:

For responsible gaming support, self-exclusion requests, or account closure requests, please use the same contact address and include your registered username and the nature of your request in the message body.

These Terms & Conditions were last reviewed and updated on 1 January 2026. All prior versions are superseded by this document.